Your Rights
- To know the purpose of your program(s) and understand how it (they) works.
- To have your personally identifiable health information relating to the Health Coaching Program(s) shared only in accordance with state and federal laws.
- To know your Health Coach's name, title and how to contact them.
- To know that messages with your Health Coach will be stored in a HIPAA compliant platform.
- To know that calls with your Health Coach will be recorded for training and quality assurance purposes.
- To speak to your Health Coach's supervisor at any time.
- To receive accurate and timely information from the Health Coaching program.
- To receive information about any changes to the Health Coaching program, including its termination.
- To stop participating in the program(s) and revoke your consent to have your PHI used for Healthy Choice.
Your Responsibilities
- Provide accurate information about your health to your Health Coach.
- Answer any questions asked of you or sent to you to complete your program update accurately.
- Report changes in your Health Status to your Health Coach in a timely way.
- Respond to outreach attempts of the Health Coaching team in order to keep your program open.
- Complete and return any forms that are necessary to participate in the Health Coaching program in a timely manner.
- Participate in modifying lifestyle behaviors that will help you improve or maintain your health and wellbeing.
- Message your Health Coach through the coaching platform via web browser or app to remain an active participant in the program and meet your communication requirement.