Contact Us

Contact Us

Local Number

Local number: 216.986.1050

Toll Free Number


Monday-Friday:  8:00 a.m. to 4:30 p.m. EST

Accessibility and Language Access Services

The Employee Health Plan is committed to delivering unobstructed access to health plan information.  The Cleveland Clinic, Aetna and UMR all offer a number of accommodations to members with disabilities.  

Please utilize the links below to learn more about accessibility services available through your plan and the Cleveland Clinic.


Aetna Accessibility Services 

Aetna Interpreter Services and Non-Discrimination Notice

UMR (United-Healthcare)

UMR Accessibility Statement

Cleveland Clinic

Cleveland Clinic Language Access Services