Contact Us

Contact Us

Local Number

Local number: 216.986.1050

Toll Free Number

888.246.6648 

Monday-Friday:  8:00 a.m. to 4:30 p.m. EST



Accessibility and Language Access Services

The Employee Health Plan is committed to delivering unobstructed access to health plan information.  The Cleveland Clinic, Aetna and UMR all offer a number of accommodations to members with disabilities.  

Please utilize the links below to learn more about accessibility services available through your plan and the Cleveland Clinic.


Aetna

Aetna Accessibility Services 

Aetna Interpreter Services and Non-Discrimination Notice

Aetna Concierge Customer Service Unit

833.414.2331


UMR (United-Healthcare)

UMR Accessibility Statement


Cleveland Clinic

Cleveland Clinic Language Access Services